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Job Purpose:

The Accounts Receivable (AR) Staff is responsible for executing end-to-end AR processes including invoicing, cash application, collections, and account reconciliation. The role ensures timely and accurate recording of receivables, adherence to Service Level Agreements (SLAs), and compliance with internal controls and financial policies within the operating model.

Key Responsibilities:

Invoicing & Billing:

Prepare and issue accurate customer invoices in accordance with contractual terms and billing schedules.
Validate pricing, discounts, and supporting documentation prior to invoice posting.
Ensure completeness and timeliness of billing cycles.

Cash Application:

Post and apply customer payments (e.g., bank transfers, checks, remittances) to appropriate invoices.
Investigate and resolve unapplied or unidentified payments.
Maintain accurate customer account balances.

Collections & Customer Management:

Monitor aging reports and proactively follow up on overdue accounts.
Engage customers through emails/calls to resolve payment delays and disputes.
Escalate delinquent accounts based on defined escalation matrix.

Reconciliation & Reporting:

Perform regular reconciliation of AR sub-ledger to general ledger.
Investigate discrepancies and recommend corrective actions.
Prepare AR reports (aging, DSO, collection forecasts) for management review.

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Apply for Account Receivable Staff at TOPSERVE SERVICE SOLUTIONS INC