JOB SUMMARY:

The Administrative Support Staff is responsible for providing day-to-day administrative assistance to ensure smooth and efficient office and operational processes. The role involves managing documents, emails, records, coordination, and other administrative tasks as assigned.

KEY RESPONSIBILITIES:

Monitor and manage incoming and outgoing emails and correspondence.
Receive orders and requests through email and forward them to the appropriate Operations team for processing.
Prepare, organize, and maintain documents, reports, and records.
Encode and update data accurately in company files and systems.
Coordinate with Operations and other departments regarding orders, requests, and administrative concerns.
Monitor pending requests, orders, and documents and provide follow-ups when necessary.
Handle filing and proper organization of physical and digital documents.
Perform other administrative duties and tasks assigned by the supervisor or management.

WORKING RELATIONSHIP:

The Admin Support Staff will directly report to General Manager.

WORKING CONDITION:

The Admin Support Staff will be working physically in an office.

QUALIFICATIONS AND REQUIREMENTS:

College graduate or relevant vocational/administrative experience.
Previous experience in administrative support is an advantage.
Good organizational and time-management skills.
Strong attention to detail and accuracy.
Good written and verbal communication skills.
Able to coordinate effectively with different departments.
Can work independently and handle multiple tasks efficiently.

TOPSERVE SERVICE SOLUTIONS INC

Admin Support Staff

About the Job